20 years. 40+ organisations. 6 industries. Every case here began with someone who needed to understand their customers better — and ended with a direction they could act on.

How JTBD research shaped a children's toy re-commerce marketplace — starting with what Norwegian parents actually struggled with, not what they said they wanted.

A JTBD sprint that helped four young founders stop building in a vacuum — and identify the one e-commerce problem their AI platform should solve, validated by real users.

The data existed. Nobody could see it. A discovery sprint that identified NOK 40M in potential savings hidden in existing operational data.

Three hours, one Lightning Decision Jam, and two decisions acted on the same afternoon — including a new client deal closed before the day was out.

A billion-dollar industry hiding behind word of mouth. How I found a market gap in the global equestrian industry that no one had digitised — and built for it.

How a Lightning Decision Jam and two live prototype sessions helped Else Gullestad turn a passion for painting into a fully-launched venture with booked pilot sessions.
“The sprint gave us what we needed most: a structured outside perspective. Through open interviews with online retailers of various sizes, we had it confirmed that the problem we wanted to solve was real — not just something we had imagined.”
“The sprint helped us distil the product down to one thing it should do really well. That process is the reason we can build with confidence today, rather than guessing.”
“The JTBD curriculum Camilla designed for our MBA programme became the most-rated elective within one semester. Students leave knowing how to actually think about innovation.”
Whether you have a clear brief or a hazy feeling something is off — a conversation costs nothing and usually clarifies everything.
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